What to Do If Your Crypto Exchange Account Was Frozen or Suspended

Crypto exchanges can freeze accounts for several reasons: suspicious activity, failed KYC (Know Your Customer) verification, chargeback issues, or even internal errors. But for users, this often means one thing — losing access to thousands in crypto with no explanation.

If your account is frozen and support channels are giving you the runaround, Betafort can help.

Why Accounts Get Frozen

• Failed or delayed KYC/AML verification
• Large withdrawals flagged by compliance teams
• Account sharing or VPN use
• Incorrect banking or withdrawal info
• Third-party complaints or disputes

Unfortunately, many platforms — especially smaller or offshore exchanges — lack proper support, leaving users without updates for weeks or months.

Betafort Can Help You Regain Access

1. Case Review: We assess the cause of the freeze, the exchange’s policies, and your legal position.
2. Strategic Communication: We escalate communications with the exchange through legal and professional channels.
3. Regulatory Intervention: If the exchange is licensed, we can file complaints with regulatory bodies to force action.
4. Withdrawal Facilitation: Once your account is reinstated, we help ensure your assets are safely transferred to a secure wallet.

Our Advantage

• Experienced in handling Binance, KuCoin, Gate.io, OKX, and more
• Strong understanding of international crypto laws
• No recovery, no fee — you pay only if we succeed

Your funds shouldn't be locked away indefinitely. Start your frozen account recovery with Betafort and let our experts guide you back to control.